Privacy Policy

Last Updated: February 15, 2026

GridPal ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by GridPal. This Privacy Policy applies to our website, and its associated subdomains (collectively, our "Service") alongside our application, GridPal. By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.

1. Information We Collect

A. Information You Provide to Us

We may collect personal information that you voluntarily provide to us when you:

• Contact us for support or with questions.
• Provide feedback or review our App.

B. Information Collected Automatically

• Device Information: We may collect information about your mobile device, including the hardware model, operating system version, unique device identifiers, and mobile network information.
• Usage Data: We collect anonymous information about how you use our application, such as features used and time spent on the app, to help us improve the user experience.

C. Photo Library Access

To provide the core functionality of the App (editing photos and creating carousels), we require access to your device's photo library.

• Local Processing: We prioritize your privacy. All photo processing and editing are performed locally on your device. We do not upload your photos to our servers or any third-party cloud storage unless explicitly initiated by you (e.g., for sharing or cloud backup features).
• Permission: You can revoke access to your photo library at any time in your device settings, though this will limit the App's functionality.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our App.
• Improve, personalize, and expand our App.
• Understand and analyze how you use our App.
• Process your subscription transactions (managed via Apple App Store).
• Find and prevent fraud.
• Respond to your comments, questions, and provide customer service.

3. Subscriptions and Payments

Our App offers paid subscription plans (e.g., Yearly and Weekly options).

• Apple App Store: All payments are processed through the Apple App Store. We do not store or collect your payment card details. That information is provided directly to Apple, whose use of your personal information is governed by their Privacy Policy.

4. Third-Party Services

We may employ third-party companies and individuals due to the following reasons:

• To facilitate our Service;
• To provide the Service on our behalf;
• To perform Service-related services (e.g., analytics).

5. Data Retention

We will retain your information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

6. Children's Privacy

We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: support@gridpal.app
• By visiting this page on our website: gridpal.app